Generally leadership development is focussed on an event, such as a training workshop. However, Effective Leadership development is more of a process which occurs over time. This means that it requires much more than attending a training workshop. It requires on-going support, follow-up and feedback. In short, it requires on-going contact.
We all deceive ourselves about something. And mostly it’s harmless. You know how it goes. My rear doesn’t look big in this. I don’t drink too much. I’m pretty fit. But sometimes it’s harmful. I see this from time to time with frontline managers.
When leadership concepts are applied specifically to frontline managers’ positions it is important to focus on and develop specific skills in conjunction with role’s traditional responsibilities.
Frontline leaders commonly have similiar issues and continuously make the same mistakes day in, day out which compromise their performance. Two of the main issues are around giving too much negative feedback and failing to give appropriate direction.
Unlock the untapped potential in your organisation by developing your managers’ leadership skills.
We’re always looking for ways to increase motivation and morale and have engaged employees. Not surprising given that increased employee engagement has consistently been shown to increase such critical business performance indicators as customer loyalty, staff retention, quality, sales performance and revenue growth. However, we often overlook the role of the first-level and mid-level manager [...]