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	<title>Frontline Leadership &#187; Frontline Managers</title>
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	<description>Effective Leadership Articles</description>
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		<title>Shock Discovery &#8211; Middle Managers Drive Organizational Performance</title>
		<link>http://www.frontlineleadership.com/2011/06/shock-discovery-middle-managers-drive-organizational-performance/</link>
		<comments>http://www.frontlineleadership.com/2011/06/shock-discovery-middle-managers-drive-organizational-performance/#comments</comments>
		<pubDate>Wed, 08 Jun 2011 00:05:36 +0000</pubDate>
		<dc:creator>Blair Stevenson</dc:creator>
				<category><![CDATA[Effective Leadership]]></category>
		<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Employee Performance]]></category>
		<category><![CDATA[Ethan Mollick]]></category>
		<category><![CDATA[Frontline Managers]]></category>
		<category><![CDATA[Middle Managers]]></category>
		<category><![CDATA[Work and Employment Research Centre]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=1003</guid>
		<description><![CDATA[Contrary to media stories that suggest CEO’s are the key to organizational success, the impact of CEOs, CFOs and other top-level executives on large firms is extremely limited. In fact, these top positions explain less than 5% of the variation in firm performance amongst Fortune 800 companies. Of course, senior leaders set the strategic direction [...]]]></description>
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		<title>What Is The Optimum Span Of Control?</title>
		<link>http://www.frontlineleadership.com/2010/12/what-is-the-optimum-span-of-control/</link>
		<comments>http://www.frontlineleadership.com/2010/12/what-is-the-optimum-span-of-control/#comments</comments>
		<pubDate>Tue, 21 Dec 2010 19:43:34 +0000</pubDate>
		<dc:creator>Blair Stevenson</dc:creator>
				<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Leadership and Management]]></category>
		<category><![CDATA[Frontline Leaders]]></category>
		<category><![CDATA[Frontline Managers]]></category>
		<category><![CDATA[Span Of Control]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=801</guid>
		<description><![CDATA[Span of control, or span of management, refers to the number of direct reports a people leader manages. With a larger span of control, the cost of management can be reduced. However, if the span of control is too large, managers may not have the capacity to effectively lead their people for high performance.]]></description>
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		<title>What’s an Effective Leader?</title>
		<link>http://www.frontlineleadership.com/2010/11/what%e2%80%99s-a-frontline-leader/</link>
		<comments>http://www.frontlineleadership.com/2010/11/what%e2%80%99s-a-frontline-leader/#comments</comments>
		<pubDate>Tue, 23 Nov 2010 02:02:05 +0000</pubDate>
		<dc:creator>Blair Stevenson</dc:creator>
				<category><![CDATA[Leadership and Management]]></category>
		<category><![CDATA[Frontline Leaders]]></category>
		<category><![CDATA[Frontline Managers]]></category>
		<category><![CDATA[Work and Employment Research Centre]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=782</guid>
		<description><![CDATA[My definition of an effective leader is a people manager (ie.first and mid-level) who inspires commitment, grows employee engagement and work motivation, confronts non-performance and maximises employee performance.]]></description>
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		<slash:comments>2</slash:comments>
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		<title>The Best Way for Managers to Handle Conflict</title>
		<link>http://www.frontlineleadership.com/2010/08/the-best-way-for-frontline-managers-to-handle-conflict/</link>
		<comments>http://www.frontlineleadership.com/2010/08/the-best-way-for-frontline-managers-to-handle-conflict/#comments</comments>
		<pubDate>Tue, 03 Aug 2010 03:03:46 +0000</pubDate>
		<dc:creator>Blair Stevenson</dc:creator>
				<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Conflict Resolution]]></category>
		<category><![CDATA[Frontline Managers]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=694</guid>
		<description><![CDATA[You’ll probably agree that dealing with conflict in the workplace can be a difficult and delicate matter. Which suggests that conflict might be a bad thing. But that’s not necessarily the case.]]></description>
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		<title>Discover the Power of Great Expectations</title>
		<link>http://www.frontlineleadership.com/2010/06/discover-the-power-of-great-expectations/</link>
		<comments>http://www.frontlineleadership.com/2010/06/discover-the-power-of-great-expectations/#comments</comments>
		<pubDate>Tue, 29 Jun 2010 02:30:54 +0000</pubDate>
		<dc:creator>Blair Stevenson</dc:creator>
				<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Frontline Managers]]></category>
		<category><![CDATA[Pygmalion Effect]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=642</guid>
		<description><![CDATA[Your expectations of people and their expectations of themselves are key factors in how well people perform at work. Known as the Pygmalion Effect, the power of expectations cannot be overestimated.]]></description>
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		<title>How Stone Age Instincts Affect Leadership</title>
		<link>http://www.frontlineleadership.com/2010/06/how-stone-age-instincts-affect-frontline-leadership/</link>
		<comments>http://www.frontlineleadership.com/2010/06/how-stone-age-instincts-affect-frontline-leadership/#comments</comments>
		<pubDate>Tue, 22 Jun 2010 00:53:16 +0000</pubDate>
		<dc:creator>Blair Stevenson</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Dopamine]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
		<category><![CDATA[Frontline Managers]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=633</guid>
		<description><![CDATA[When it comes to maximising employee motivation and performance, first and mid-level managers matter much more than senior leaders. And the reason is as old as the history of human kind.]]></description>
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