Last week we checked out why you would ask questions to kick butt. This week we’ll examine how you might go about this.
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Tag Archives: Frontline Management
How to Kick Butt by Asking Questions
Posted in Coaching, Giving Feedback Also tagged Asking Questions, Coaching, Corrective Feedback 1 Comment
Why Ask Questions to Kick Butt?
Why would you ask questions to kick butt? Your job as a frontline manager is to manage the behaviour of your team members to ensure they are doing the right things to achieve the results you need. When they’ve done the wrong thing or nothing at all, our inclination can be to tell them. Tell them what they’ve done wrong. Tell them what they haven’t done. And tell them what they need to do differently. However, often there is a better way.
Posted in Employee Engagement, Employee Motivation Also tagged Corrective Feedback, Employee Motivation Leave a comment
The 3 Frontline Leadership gaps
I’ve just been reviewing a case study on the outcomes of Frontline Leadership consulting, training and support work we’ve been undertaking with one of our clients. There were key frontline leadership problems described which echo what I’ve been hearing from many clients and prospective clients.
Similar problems have been highlighted in a recent report from the Center for Creative Leadership. They regard the gap between current leadership bench strength and future leadership demands as a serious liability for organisations.
Posted in Leadership Gap Also tagged Developing Employees, Frontline Leadership, Inspiring Commitment, Leadership Gap, Leading People Leave a comment
What is the key to Frontline Leadership – in one word?
Relationships.
There it is. That’s your lot. For frontline managers, leadership is about relationships. Period.
If you’d like more than one word, stick around. Let me expand…
Posted in Leadership Skills Also tagged Discretionary Effort, Employee Motivation, Frontline Leadership Leave a comment
5 steps to better Frontline Leadership
Like the old saying goes, practice makes perfect. Get your basic frontline leadership skills right and then practice, practice, practice.
Posted in Leadership Skills Also tagged Balanced Feedback, Coaching, Critical Behaviours, Employee Engagement, Employee Motivation, Frontline Leadership 1 Comment
How does leadership apply to frontline managers?
When leadership concepts are applied specifically to frontline managers’ positions it is important to focus on and develop specific skills in conjunction with role’s traditional responsibilities.
Posted in Leadership Skills Also tagged Balanced Feedback, Coaching, Employee Engagement, Employee Motivation, Leadership Skills Leave a comment