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	<title>Frontline Leadership &#187; Frontline Leadership</title>
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	<link>http://www.frontlineleadership.com</link>
	<description>The Leadership Blog of James Brava</description>
	<lastBuildDate>Tue, 27 Jul 2010 02:46:02 +0000</lastBuildDate>
	
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		<title>Discover the Difference Between Frontline and Senior Leadership</title>
		<link>http://www.frontlineleadership.com/2010/07/discover-the-difference-between-frontline-and-senior-leadership/</link>
		<comments>http://www.frontlineleadership.com/2010/07/discover-the-difference-between-frontline-and-senior-leadership/#comments</comments>
		<pubDate>Tue, 20 Jul 2010 12:34:39 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
		<category><![CDATA[Senior Leadership]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=676</guid>
		<description><![CDATA[What’s interesting is what gets frontline managers and executives fired. While there is some basic commonality between frontline leadership and senior leadership, senior leaders get promoted for certain abilities that aren’t necessarily required of frontline leaders, they get fired for different things, and their role is fundamentally different.]]></description>
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		<title>Don&#8217;t Say Don&#8217;t</title>
		<link>http://www.frontlineleadership.com/2010/07/dont-say-dont/</link>
		<comments>http://www.frontlineleadership.com/2010/07/dont-say-dont/#comments</comments>
		<pubDate>Mon, 12 Jul 2010 23:49:18 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
		<category><![CDATA[Parenting Skills]]></category>
		<category><![CDATA[The Dead Man's Test]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=666</guid>
		<description><![CDATA[There’s an easy way for you to practically apply the Dead Man’s Test. The easy way to pass the test is to avoid saying ‘don’t’. Or to put it another way, don’t say don’t.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>What Dead Men can Teach You about Frontline Leadership</title>
		<link>http://www.frontlineleadership.com/2010/07/what-dead-men-can-teach-you-about-frontline-leadership/</link>
		<comments>http://www.frontlineleadership.com/2010/07/what-dead-men-can-teach-you-about-frontline-leadership/#comments</comments>
		<pubDate>Tue, 06 Jul 2010 03:55:20 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Critical Behaviours]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
		<category><![CDATA[Leading People]]></category>
		<category><![CDATA[The Dead Man's Test]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=657</guid>
		<description><![CDATA[It’s quite amazing what dead men don’t do. But dead men can teach you something about frontline leadership.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>How Stone Age Instincts Affect Frontline Leadership</title>
		<link>http://www.frontlineleadership.com/2010/06/how-stone-age-instincts-affect-frontline-leadership/</link>
		<comments>http://www.frontlineleadership.com/2010/06/how-stone-age-instincts-affect-frontline-leadership/#comments</comments>
		<pubDate>Tue, 22 Jun 2010 00:53:16 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Dopamine]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
		<category><![CDATA[Frontline Managers]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=633</guid>
		<description><![CDATA[When it comes to maximising employee motivation and performance, frontline managers matter much more than senior leaders. And the reason is as old as the history of human kind.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>The Surprising Truth About What Motivates Us</title>
		<link>http://www.frontlineleadership.com/2010/06/the-surprising-truth-about-what-motivates-us/</link>
		<comments>http://www.frontlineleadership.com/2010/06/the-surprising-truth-about-what-motivates-us/#comments</comments>
		<pubDate>Wed, 16 Jun 2010 04:38:34 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Daniel Pink]]></category>
		<category><![CDATA[Frontline Leadership]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=620</guid>
		<description><![CDATA[If you’re interested in dramatically improving employee motivation and performance, then you’ll be interested in Daniel Pink’s latest book, “Drive – The Surprising Truth About What Motivates Us.”]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Can You Escape the Cult of Work?</title>
		<link>http://www.frontlineleadership.com/2010/06/can-you-escape-the-cult-of-work/</link>
		<comments>http://www.frontlineleadership.com/2010/06/can-you-escape-the-cult-of-work/#comments</comments>
		<pubDate>Tue, 08 Jun 2010 06:17:10 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Employee Performance]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
		<category><![CDATA[Frontline Management]]></category>
		<category><![CDATA[Pareto Principle]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=615</guid>
		<description><![CDATA[In the modern western world the cult of work has become highly valued. Its most recent incarnation is the ‘always on’ culture. Being available via mobile and email, if not 24/7, then at least more hours each day than was acceptable a decade ago.

Of course it feels good to be busy, to submit to the siren call of activity. Yet there is no special virtue in hard work.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Five Reasons to Feedforward</title>
		<link>http://www.frontlineleadership.com/2010/05/five-reasons-to-feedforward/</link>
		<comments>http://www.frontlineleadership.com/2010/05/five-reasons-to-feedforward/#comments</comments>
		<pubDate>Mon, 24 May 2010 22:59:29 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Giving Feedback]]></category>
		<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Feedforward]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
		<category><![CDATA[Frontline Management]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=593</guid>
		<description><![CDATA[In last week’s post, “What’s the Difference between Feedback and Feedforward”, I noted that discussions that are mostly past focussed feel more like an interrogation that creates defensiveness. On the other hand, discussions that are mostly future focussed feel like a supportive coaching discussion that emphasises problem solving and creates opportunities. Consequently, in many situations you face day-to-day, feedforward makes much more sense than feedback.]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>The 3 facts of people management</title>
		<link>http://www.frontlineleadership.com/2010/02/the-3-facts-of-people-management/</link>
		<comments>http://www.frontlineleadership.com/2010/02/the-3-facts-of-people-management/#comments</comments>
		<pubDate>Mon, 15 Feb 2010 19:00:37 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
		<category><![CDATA[People Leadership]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=335</guid>
		<description><![CDATA[If you are going to be successful as a frontline manager you must recognise three very important basic facts about your role.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The 3 Frontline Leadership gaps</title>
		<link>http://www.frontlineleadership.com/2010/01/the-3-frontline-leadership-gaps/</link>
		<comments>http://www.frontlineleadership.com/2010/01/the-3-frontline-leadership-gaps/#comments</comments>
		<pubDate>Mon, 11 Jan 2010 19:00:01 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Leadership Gap]]></category>
		<category><![CDATA[Developing Employees]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
		<category><![CDATA[Frontline Management]]></category>
		<category><![CDATA[Inspiring Commitment]]></category>
		<category><![CDATA[Leading People]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=210</guid>
		<description><![CDATA[I’ve just been reviewing a case study on the outcomes of Frontline Leadership consulting, training and support work we’ve been undertaking with one of our clients. There were key frontline leadership problems described which echo what I’ve been hearing from many clients and prospective clients.

Similar problems have been highlighted in a recent report from the Center for Creative Leadership. They regard the gap between current leadership bench strength and future leadership demands as a serious liability for organisations.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What is the key to Frontline Leadership – in one word?</title>
		<link>http://www.frontlineleadership.com/2009/12/what-is-the-key-to-frontline-leadership-%e2%80%93-in-one-word/</link>
		<comments>http://www.frontlineleadership.com/2009/12/what-is-the-key-to-frontline-leadership-%e2%80%93-in-one-word/#comments</comments>
		<pubDate>Mon, 28 Dec 2009 19:00:25 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Discretionary Effort]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
		<category><![CDATA[Frontline Management]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=147</guid>
		<description><![CDATA[Relationships.

There it is. That’s your lot. For frontline managers, leadership is about relationships. Period.

If you’d like more than one word, stick around. Let me expand...]]></description>
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