What’s interesting is what gets frontline managers and executives fired. While there is some basic commonality between frontline leadership and senior leadership, senior leaders get promoted for certain abilities that aren’t necessarily required of frontline leaders, they get fired for different things, and their role is fundamentally different.
Tag Archives: Frontline Leadership
Don’t Say Don’t
There’s an easy way for you to practically apply the Dead Man’s Test. The easy way to pass the test is to avoid saying ‘don’t’. Or to put it another way, don’t say don’t.
What Dead Men can Teach You about Frontline Leadership
It’s quite amazing what dead men don’t do. But dead men can teach you something about frontline leadership.
Posted in Leadership Skills Also tagged Critical Behaviours, Leading People, The Dead Man's Test Leave a comment
How Stone Age Instincts Affect Frontline Leadership
When it comes to maximising employee motivation and performance, frontline managers matter much more than senior leaders. And the reason is as old as the history of human kind.
Posted in Employee Engagement, Employee Motivation Also tagged Dopamine, Employee Engagement, Employee Motivation, Frontline Managers Leave a comment
The Surprising Truth About What Motivates Us
If you’re interested in dramatically improving employee motivation and performance, then you’ll be interested in Daniel Pink’s latest book, “Drive – The Surprising Truth About What Motivates Us.”
Can You Escape the Cult of Work?
In the modern western world the cult of work has become highly valued. Its most recent incarnation is the ‘always on’ culture. Being available via mobile and email, if not 24/7, then at least more hours each day than was acceptable a decade ago.
Of course it feels good to be busy, to submit to the siren call of activity. Yet there is no special virtue in hard work.
Posted in Employee Motivation Also tagged Employee Motivation, Employee Performance, Frontline Management, Pareto Principle Leave a comment
Five Reasons to Feedforward
In last week’s post, “What’s the Difference between Feedback and Feedforward”, I noted that discussions that are mostly past focussed feel more like an interrogation that creates defensiveness. On the other hand, discussions that are mostly future focussed feel like a supportive coaching discussion that emphasises problem solving and creates opportunities. Consequently, in many situations you face day-to-day, feedforward makes much more sense than feedback.
The 3 facts of people management
If you are going to be successful as a frontline manager you must recognise three very important basic facts about your role.
The 3 Frontline Leadership gaps
I’ve just been reviewing a case study on the outcomes of Frontline Leadership consulting, training and support work we’ve been undertaking with one of our clients. There were key frontline leadership problems described which echo what I’ve been hearing from many clients and prospective clients.
Similar problems have been highlighted in a recent report from the Center for Creative Leadership. They regard the gap between current leadership bench strength and future leadership demands as a serious liability for organisations.
Posted in Leadership Gap Also tagged Developing Employees, Frontline Management, Inspiring Commitment, Leadership Gap, Leading People Leave a comment
What is the key to Frontline Leadership – in one word?
Relationships.
There it is. That’s your lot. For frontline managers, leadership is about relationships. Period.
If you’d like more than one word, stick around. Let me expand…
Posted in Leadership Skills Also tagged Discretionary Effort, Employee Motivation, Frontline Management Leave a comment