There is a distinct art in giving praise or feedback. As a people manager, if you can master this concept you open the door to develop engaged and motivated employees.
Building trust affects your bottom line performance. Blair Stevenson shows us why we should care and how people managers are the key to building trust and employee engagement.
Frontline leaders commonly have similiar issues and continuously make the same mistakes day in, day out which compromise their performance. Two of the main issues are around giving too much negative feedback and failing to give appropriate direction.
Unlock the untapped potential in your organisation by developing your managers’ leadership skills.
We’re always looking for ways to increase motivation and morale and have engaged employees. Not surprising given that increased employee engagement has consistently been shown to increase such critical business performance indicators as customer loyalty, staff retention, quality, sales performance and revenue growth. However, we often overlook the role of the first-level and mid-level manager [...]