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	<title>Frontline Leadership &#187; Employee Engagement</title>
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	<link>http://www.frontlineleadership.com</link>
	<description>The Leadership Blog of James Brava</description>
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		<title>Why Discretionary Effort is the Ultimate Prize</title>
		<link>http://www.frontlineleadership.com/2010/08/why-discretionary-effort-is-the-ultimate-prize/</link>
		<comments>http://www.frontlineleadership.com/2010/08/why-discretionary-effort-is-the-ultimate-prize/#comments</comments>
		<pubDate>Wed, 18 Aug 2010 09:14:42 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Discretionary Effort]]></category>
		<category><![CDATA[Frontline Leadership]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=708</guid>
		<description><![CDATA[Discretionary effort is voluntary effort. It is the level of effort over and above that required for an employee to simply get by and keep their job.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>How Stone Age Instincts Affect Frontline Leadership</title>
		<link>http://www.frontlineleadership.com/2010/06/how-stone-age-instincts-affect-frontline-leadership/</link>
		<comments>http://www.frontlineleadership.com/2010/06/how-stone-age-instincts-affect-frontline-leadership/#comments</comments>
		<pubDate>Tue, 22 Jun 2010 00:53:16 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Dopamine]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
		<category><![CDATA[Frontline Managers]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=633</guid>
		<description><![CDATA[When it comes to maximising employee motivation and performance, frontline managers matter much more than senior leaders. And the reason is as old as the history of human kind.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Motivate People</title>
		<link>http://www.frontlineleadership.com/2010/06/how-to-motivate-people/</link>
		<comments>http://www.frontlineleadership.com/2010/06/how-to-motivate-people/#comments</comments>
		<pubDate>Tue, 01 Jun 2010 03:35:24 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=601</guid>
		<description><![CDATA[The great military and political leader of France, Napoleon Bonaparte, was quoted as saying, “A soldier will fight long and hard for a bit of coloured ribbon.”

In more recent times, the Corporate Leadership Council identified that fair and accurate informal positive feedback from a knowledgeable source (such as a person’s immediate manager) is the single most effective performance management lever available.]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>How&#8217;s Your Vision?</title>
		<link>http://www.frontlineleadership.com/2010/04/hows-your-vision/</link>
		<comments>http://www.frontlineleadership.com/2010/04/hows-your-vision/#comments</comments>
		<pubDate>Mon, 12 Apr 2010 08:55:15 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Centre for Creative Leadership]]></category>
		<category><![CDATA[Inspiring Commitment]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Results.com]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=507</guid>
		<description><![CDATA[Every organisation has a purpose. A story about who they are and what they seek to achieve. How this story is framed and communicated is a critical part of creating an engaged, motivated and productive workplace.]]></description>
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		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>What Drives Employee Engagement? Part 2</title>
		<link>http://www.frontlineleadership.com/2010/03/what-drives-employee-engagement-part-2/</link>
		<comments>http://www.frontlineleadership.com/2010/03/what-drives-employee-engagement-part-2/#comments</comments>
		<pubDate>Mon, 01 Mar 2010 19:00:33 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Thomas Gilbert]]></category>
		<category><![CDATA[Workplace Productivity]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=401</guid>
		<description><![CDATA[Last week we took a look at the things that frontline managers can do to make behaviour inefficient, and thereby ensure poor performance from their team. This week we’ll take a look Gilbert’s model for engineering high performance. And we’ll compare the factors in that model with the key drivers of employee engagement identified through global research.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What Drives Employee Engagement? Part 1</title>
		<link>http://www.frontlineleadership.com/2010/02/what-drives-employee-engagement-part-1/</link>
		<comments>http://www.frontlineleadership.com/2010/02/what-drives-employee-engagement-part-1/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 19:00:38 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Thomas Gilbert]]></category>
		<category><![CDATA[Workplace Productivity]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=351</guid>
		<description><![CDATA[Employee engagement, or employee motivation if you prefer that term, is important to you and your organisation. There is now considerable evidence from many sources that low employee engagement generates lower employee productivity, business unit performance and profit; along with generating higher employee theft, accident rates and employee turnover.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>5 steps to better Frontline Leadership</title>
		<link>http://www.frontlineleadership.com/2009/11/5-steps-to-better-frontline-leadership/</link>
		<comments>http://www.frontlineleadership.com/2009/11/5-steps-to-better-frontline-leadership/#comments</comments>
		<pubDate>Sun, 29 Nov 2009 02:15:13 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Balanced Feedback]]></category>
		<category><![CDATA[Coaching]]></category>
		<category><![CDATA[Critical Behaviours]]></category>
		<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
		<category><![CDATA[Frontline Management]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=94</guid>
		<description><![CDATA[Like the old saying goes, practice makes perfect. Get your basic frontline leadership skills right and then practice, practice, practice.]]></description>
		<wfw:commentRss>http://www.frontlineleadership.com/2009/11/5-steps-to-better-frontline-leadership/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Building morale and motivation</title>
		<link>http://www.frontlineleadership.com/2009/11/building-morale-and-motivation/</link>
		<comments>http://www.frontlineleadership.com/2009/11/building-morale-and-motivation/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 10:02:57 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Frontline Leadership]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=86</guid>
		<description><![CDATA[Creating a vibrant team that is motivated with high morale can be a daunting a task.  Sometimes it’s a task that can seem nearly impossible, especially if your people are disengaged with their work and the organisational culture.]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>How does leadership apply to frontline managers?</title>
		<link>http://www.frontlineleadership.com/2009/11/how-does-leadership-apply-to-frontline-managers/</link>
		<comments>http://www.frontlineleadership.com/2009/11/how-does-leadership-apply-to-frontline-managers/#comments</comments>
		<pubDate>Tue, 10 Nov 2009 05:10:08 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Balanced Feedback]]></category>
		<category><![CDATA[Coaching]]></category>
		<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Frontline Management]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=78</guid>
		<description><![CDATA[When leadership concepts are applied specifically to frontline managers’ positions it is important to focus on and develop specific skills in conjunction with role’s traditional responsibilities.    ]]></description>
		<wfw:commentRss>http://www.frontlineleadership.com/2009/11/how-does-leadership-apply-to-frontline-managers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Effective frontline leadership skills boost productivity</title>
		<link>http://www.frontlineleadership.com/2009/11/effective-frontline-leadership-skills-boost-productivity/</link>
		<comments>http://www.frontlineleadership.com/2009/11/effective-frontline-leadership-skills-boost-productivity/#comments</comments>
		<pubDate>Sun, 01 Nov 2009 21:55:17 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Improving Business Performance]]></category>
		<category><![CDATA[Balanced Feedback]]></category>
		<category><![CDATA[Critical Behaviours]]></category>
		<category><![CDATA[Discretionary Effort]]></category>
		<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
		<category><![CDATA[Performance Management]]></category>

		<guid isPermaLink="false">http://www.frontlineleadership.com/?p=67</guid>
		<description><![CDATA[Frontline leadership, when done well, can have a remarkable impact on organisations’ business performance. What do we mean by effective frontline leadership skills and what do they include?]]></description>
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		<slash:comments>0</slash:comments>
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