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	<title>Frontline Leadership &#187; Discretionary Effort</title>
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	<description>The Leadership Blog of James Brava</description>
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		<title>What is the key to Frontline Leadership – in one word?</title>
		<link>http://www.frontlineleadership.com/2009/12/what-is-the-key-to-frontline-leadership-%e2%80%93-in-one-word/</link>
		<comments>http://www.frontlineleadership.com/2009/12/what-is-the-key-to-frontline-leadership-%e2%80%93-in-one-word/#comments</comments>
		<pubDate>Mon, 28 Dec 2009 19:00:25 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Discretionary Effort]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
		<category><![CDATA[Frontline Management]]></category>

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		<description><![CDATA[Relationships.

There it is. That’s your lot. For frontline managers, leadership is about relationships. Period.

If you’d like more than one word, stick around. Let me expand...]]></description>
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		<title>Effective frontline leadership skills boost productivity</title>
		<link>http://www.frontlineleadership.com/2009/11/effective-frontline-leadership-skills-boost-productivity/</link>
		<comments>http://www.frontlineleadership.com/2009/11/effective-frontline-leadership-skills-boost-productivity/#comments</comments>
		<pubDate>Sun, 01 Nov 2009 21:55:17 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Improving Business Performance]]></category>
		<category><![CDATA[Balanced Feedback]]></category>
		<category><![CDATA[Critical Behaviours]]></category>
		<category><![CDATA[Discretionary Effort]]></category>
		<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Frontline Leadership]]></category>
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		<description><![CDATA[Frontline leadership, when done well, can have a remarkable impact on organisations’ business performance. What do we mean by effective frontline leadership skills and what do they include?]]></description>
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		<title>The importance of building trust in your frontline employees</title>
		<link>http://www.frontlineleadership.com/2009/10/the-importance-of-building-trust-in-your-frontline-employees/</link>
		<comments>http://www.frontlineleadership.com/2009/10/the-importance-of-building-trust-in-your-frontline-employees/#comments</comments>
		<pubDate>Mon, 19 Oct 2009 02:20:25 +0000</pubDate>
		<dc:creator>James Brava</dc:creator>
				<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[Discretionary Effort]]></category>
		<category><![CDATA[Effective Leadership Skills]]></category>
		<category><![CDATA[Employee Motivation]]></category>
		<category><![CDATA[Key Business Measures]]></category>
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		<description><![CDATA[Building trust affects your bottom line performance. James Brava shows us why we should care and how frontline leaders are the key to building trust and employee engagement.  ]]></description>
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