The great military and political leader of France, Napoleon Bonaparte, was quoted as saying, “A soldier will fight long and hard for a bit of coloured ribbon.”
In more recent times, the Corporate Leadership Council identified that fair and accurate informal positive feedback from a knowledgeable source (such as a person’s immediate manager) is the single most effective performance management lever available.
A recent article in the NZ Herald highlighted the work of Robin Sharma, author of the bestselling book The Monk who sold his Ferrari.
It turns out that Sharma is something of a leadership guru, in a personal development kind of way. For example, the marketing for his latest book, The Leader who had no Title, recommends that you ‘get ready for an amazing new life’ once you’ve read it.
If you are going to be successful as a frontline manager you must recognise three very important basic facts about your role.
After the Christmas stuffing, I put my feet up over New Year and watched Star Trek.
16 September 2008
More and more I’m seeing opportunities in business to take average employees and develop them into top performers. Imagine what this does for your bottom line.
I find that companies often push their star performers to squeeze that little bit more out of them, because they know that traditionally these are their employees that [...]