In last week’s post, “What’s the Difference between Feedback and Feedforward”, I noted that discussions that are mostly past focussed feel more like an interrogation that creates defensiveness. On the other hand, discussions that are mostly future focussed feel like a supportive coaching discussion that emphasises problem solving and creates opportunities. Consequently, in many situations you face day-to-day, feedforward makes much more sense than feedback.
Category Archives: Giving Feedback
Five Reasons to Feedforward
Posted in Giving Feedback Tagged Feedback, Feedforward, Frontline Leadership, Frontline Management 1 Comment
What’s the Difference between Feedback and Feedforward?
We know what feedback is, even if we frequently don’t like receiving it. And we don’t like receiving it for good reason. Imagine a time in the past when you held a job in another organisation. The ‘phone rings and when you pick it up your boss is on the line. He says something like, “I want to see you in my office. Got some feedback for you.” What would you be expecting to hear about?
Frontline Leadership is a Contact Sport
Generally frontline leadership development is focussed on an event, such as a training workshop. However, effective leadership development is more of a process which occurs over a period of time. This means that it requires much more than attending a training workshop. It requires on-going support, follow-up and feedback. In short, it requires on-going contact.
Also posted in Leadership Skills Tagged Feedback, Frontline Management, Leadership Skills Leave a comment
How to Kick Butt by Asking Questions
Last week we checked out why you would ask questions to kick butt. This week we’ll examine how you might go about this.
Also posted in Coaching Tagged Asking Questions, Coaching, Corrective Feedback, Frontline Management 1 Comment
Learning to give effective feedback
There is a distinct art in giving praise or feedback. As a frontline leader or manager, if you can master this concept you open the door to develop engaged and motivated employees.