No doubt you pay attention to a range of numbers in your organisation. With frequent and detailed reporting, it’s easy to lose sight of the fact that in the end one key number is important.
That number might be profit per transaction, or profit per employee. However, as an end product it’s of more use to the head of your business unit than it is to frontline leaders.
From a frontline leadership perspective, you’ll find that a focus on one seemingly less important result can have the flow-on effect of dramatically improving the important numbers.
Discretionary effort is voluntary effort. It is the level of effort over and above that required for an employee to simply get by and keep their job.
Modern western society is all about speed. You want it fast. You want it now. From business book summaries you can read in 10 minutes, to food in a minute for dinner. You don’t want to hang around.
So to save time, let’s cut to the essence of Effective Leadership. In the end there are only three essential practices of Effective Leadership. Without you taking action on these bad boys, you’ll find it difficult to motivate frontline staff and your team will be going nowhere.
You’ll probably agree that dealing with conflict in the workplace can be a difficult and delicate matter. Which suggests that conflict might be a bad thing. But that’s not necessarily the case.