How’s Your Vision?

How's Your Vision?Every organisation has a purpose. A story about who they are and what they seek to achieve. How this story is framed and communicated is a critical part of creating an engaged, motivated and productive workplace.

In last week’s post I mentioned the work of James Kouzes and Barry Posner, published in the book The Leadership Challenge. They identified five practices of exemplary leadership. The first of these they called ‘model the way’, which we discussed last week. The second practice they called ‘inspire a shared vision’. Leaders who communicate a strong vision are seen by their bosses and co-workers alike as more effective than those who do not.

One of the drivers of employee motivation (sometimes called employee engagement) is people understanding the connection between their work and the organisation’s vision and purpose. People perform best when the vision and purpose of their organisation makes them feel that their job is important.

The power of this concept is best illustrated in a story attributed to Sir Christopher Wren, the architect of St Paul’s Cathedral which was built in the late 1600’s. One day Wren was visiting the worksite for the cathedral when he came across a bricklayer diligently working away. Wren asked him what he was doing and received the reply that he was laying bricks. A little later Wren came across a second bricklayer and he asked him the same question. The reply was that he was making a living. Finally, Wren came across a third bricklayer and asked him what he was doing. With a gleam in his eye, the bricklayer replied that he was building a great cathedral.

It’s obvious from this story which of the three bricklayers felt a personal connection between their work and the purpose of their organisation. It is also clear that, while doing your job and making a living is important, making a contribution to a worthwhile organisational purpose has the capacity to significantly lift motivation and commitment levels.

Put simply, people search for meaning in their work. So the single most important leadership function of senior leaders is to create a focus for organisational activity. In organisations without this focus, or vision, performance slowly dies. Individual work groups create their own vision of how things should be, resulting in too many goals that often conflict with those of others. The resulting loss of organisational focus wastes energy and increases conflict between work groups.

Of course we don’t all have the luxury of working in an organisation which has an inspirational goal or purpose such as building a great cathedral, putting a man on the moon, or ridding the world of malaria. Consequently it’s not always easy to craft a compelling vision. If you need some help, you might find it useful to tap into this resource from the Center for Creative Leadership. Or you could work with an experienced business coach from a company like Results.com.

However, for frontline leaders the task is somewhat simpler. The organisation’s mission, vision and values have already been set. Your job is to consistently remind people how their work contributes to the mission, vision and values of the organisation. You can best do this through the day-to-day conversations you have with your people.

In the end it is not necessary for you to understand why people need to dedicate themselves to a purpose greater than themselves, only that they appreciate and work to fulfil this need. No matter how someone makes sense of the world, and his or her role in it, if they see a connection substantial enough to consider their work a calling, they get more out of their work, and you get more out of them.

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5 Comments

  1. Kassia Burmester
    Posted April 14, 2010 at 8:47 pm | Permalink

    Visionary goals are really important for any organisation no matter how big or small, however these can be lost in organisations where there is a low staff morale, or a busy period in which staff feel they are overworked. It takes a great team leader/manager to continually communicate the visions of the company or organisation at these times. Your post should be put on every managers desk, to remind them of how important this is.

  2. Morgan MacLaren
    Posted April 14, 2010 at 9:41 pm | Permalink

    This is a truely inspiring post James. I totally agree with the person who commented before me. Anyone who ever gets stuck in living maker, brick laying mode and loses sight of their cathedral should come here whenever they need to feel inspired and read what you’ve written again. This post definitely belongs on every managers desk and should be mandatory reading for those who don’t even believe cathedral building is important!

  3. Posted April 19, 2010 at 2:07 pm | Permalink

    @Kassia Burmester Thanks for your comment. I absolutely agree with your assessment of the situations that cause the vision to get lost, and what it takes to keep the focus.

  4. Posted April 19, 2010 at 2:13 pm | Permalink

    @Morgan MacLaren Thanks for your additional comments. In the end I believe that all people managers/leaders hold dual responsibilities. A responsibility to the organisation which pays them to perform their role, and a responsibility to the people who work for them. By leading effectively, leaders cater to both sets of responsibilities – by creating meaning for people in their work life and by delivering higher performance to the organisation as a result.

  5. Posted April 21, 2010 at 12:41 pm | Permalink

    I found some information from our management courses that gives leaders ideas on how to create a vision. You can access it here: http://www.linemanagement.com.au/images/Content/Vision.pdf

    I hope this helps! I think when leaders have a clear vision it truly becomes the energy behind every effort to complete projects/ tasks at hand and is also a force that helps staff to push through all problems.

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