Monthly Archives: January 2010

How to Kick Butt by Asking Questions

Last week we checked out why you would ask questions to kick butt. This week we’ll examine how you might go about this.

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Why Ask Questions to Kick Butt?

Why would you ask questions to kick butt? Your job as a frontline manager is to manage the behaviour of your team members to ensure they are doing the right things to achieve the results you need. When they’ve done the wrong thing or nothing at all, our inclination can be to tell them. Tell them what they’ve done wrong. Tell them what they haven’t done. And tell them what they need to do differently. However, often there is a better way.

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Why Leadership Training Fails

Leadership training fails. Actually, you already know this.

Let me explain…

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The 3 Frontline Leadership gaps

I’ve just been reviewing a case study on the outcomes of Frontline Leadership consulting, training and support work we’ve been undertaking with one of our clients. There were key frontline leadership problems described which echo what I’ve been hearing from many clients and prospective clients.

Similar problems have been highlighted in a recent report from the Center for Creative Leadership. They regard the gap between current leadership bench strength and future leadership demands as a serious liability for organisations.

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Live long and prosper

After the Christmas stuffing, I put my feet up over New Year and watched Star Trek.

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