We hear it all the time, ’save time by working smarter’. But how do you work smarter, where is your time best spent as a frontline leader or manager?
Monthly Archives: September 2009
Frontline leaders key to employee engagement, motivation and morale
We’re always looking for ways to increase motivation and morale and have engaged employees. Not surprising given that increased employee engagement has consistently been shown to increase such critical business performance indicators as customer loyalty, staff retention, quality, sales performance and revenue growth. However, we often overlook the role of the frontline leader and how [...]