What’s Your Definition of Leadership?

Let me start by giving you my definition of leadership. And the best place to start is with what it’s not.

Leadership is not about being in charge. Some people are in charge of teams simply because they were lucky. They happened to be in the right place at the right time. Too many people are in charge of teams because they have great technical skills, but they unfortunately have no talent for leadership.

So if it’s not being in charge, what is leadership? Well, I suggest that leadership is best defined as the ability to build and maintain a high-performing team.

Let’s look at this definition from a performance perspective, because extracting high-performance is what I’m suggesting leadership is about. My favourite performance equation, probably because it’s so simple, is:

Ability x Motivation = Performance

Take a close look at the component parts that make up performance, and you’ll notice that you have a great deal of influence over the performance of the people on your team.

Let’s start with ability, which really comprises a number of issues. Have you selected the right people? Do they have the right fit with the team. Do they have the right industry and job experience? Do they have the right skills and knowledge to perform? And are you providing them with the training and development opportunities they need to perform to their potential. As a leader, you have control over all of that.

Now we have ability covered, let’s take a look at motivation – which is probably best described in this context as work motivation. The new-age term for work motivation is employee engagement. Spend 10 minutes on Google researching employee engagement and you’ll discover two things:

  1. A higher level of employee engagement is linked to a wide range of performance improvement – higher productivity, high profitability, higher sales per employee; along with lower employee turnover, lower inventory shrinkage and fewer accidents.
  2. The primary enabler of employee engagement is a person’s immediate manager. That’s you, their leader.

You have full control over the performance of your team. So by definition, the real measure of your leadership ability is your ability to build and maintain a high-performing team. Simple.

Do you have a better definition of leadership?

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Shock Discovery – Middle Managers Drive Organizational Performance

Contrary to media stories that suggest CEO’s are the key to organizational success, the impact of CEOs, CFOs and other top-level executives on large firms is extremely limited. In fact, these top positions explain less than 5% of the variation in firm performance amongst Fortune 800 companies.

Of course, senior leaders set the strategic direction and the overall tone of how an organization is run, but in large, established organizations they account for relatively little of why some companies perform better than others. In a recent study, Wharton management professor Ethan Mollick found that it was middle managers who best explained the differences in firm performance.

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Top 10 Leadership Quotes

Leadership quotes. I’m not a big fan of them.

Most of them seem unmemorable to me; possibly because it’s difficult to say anything worthwhile in just one sentence. And then every once in a while I come across a quote that is inspirational, or simply makes sense.

M2 magazine recently published it’s ‘Best 100 Leadership Quotes Ever’. Hmmm. Strangely enough, most of them seem unmemorable to me.

Still, there are a few gems in there. So, based on what they’ve published, here’s my Top 10 Leadership Quotes. You may find several of them thought provoking.

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Effective Leadership Reduces Sick Leave

Effective Leadership reduces sick leave. At least that’s what I’ve long believed based on client results.

For example, several years ago I undertook a project with AAPT in Australia. Over a period of 11 months, the first and second-level managers in one division of the company consistently applied Effective Leadership practices. This resulted in two key outcomes; a 411% increase in sales, along with a 34% reduction in sick leave – down from 572 days to 376 lost days per month.

Surprisingly, much of this reduction in sick leave occurred over the winter months. This is a time of the year when you would expect the amount of sick leave taken to actually increase. At the time I put this improvement down to higher levels of employee motivation, and stronger positive relationships between managers and their staff.

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People Managers Don’t Need All the Answers

When he was on the campaign trail before becoming President of the United States, Barack Obama was quoted as saying, “Leaders don’t need the answers. They just need to know what questions to ask.”

However, I notice that asking effective questions is one of the biggest challenges facing many people managers. We are conditioned by a long history of telling and being told. For people managers, it often seems easier and faster to tell people what they should do, rather than seek their ideas.

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Let’s Salute the Earthquake Heroes

As you will know only too well, at 12.51 pm on Tuesday 22nd February 2011, a 6.3 magnitude earthquake struck the Canterbury region of New Zealand. It devastated the town of Lyttelton and the city of Christchurch, and caused a State of National Emergency to be declared.

About 240 people have died, and many more are injured, heartbroken and displaced. I have worked with many people from Christchurch over the past decade. My thoughts and best wishes go out to all I know, and all who have been affected by this tragedy.

While you remember those who have suffered, and are suffering, I invite you to also remember the heroes. And heroes there have been in the thousands. From those who extended a hand of help to a stranger, even when danger was present; to those who comforted the dying as they passed away; to those who entered collapsed buildings to search for survivors.

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Managing Your Manager

A recent request for tips on managing your manager got me thinking about an approach that I’ve found very successful.

I’ve used this approach to manage my own manager in a corporate business, and to help others in both corporate businesses and the public sector to manage their boss.

Before getting into how this managing your manager approach works, let me provide a little background.

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3 Tips for Effective Leadership

What is Effective Leadership? Here are some numbers to consider that answer this question.

Up to 70% of work motivation and employee performance is driven by a person’s immediate manager.

80% of a people manager’s influence is determined by 20% of their leadership activity.

Effective Leadership is about consistently executing on that 20% of leadership activity which makes the biggest difference.

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Effective Leadership Has Impact

I believe that first-level and mid-level managers are the key to unleashing employee motivation and employee performance; and that the majority of these managers  have the potential to significantly improve the performance of their teams. 

I’m of the view that all people leaders have two distinct responsibilities. The first is to their organisation to ensure that their team delivers the performance required. The second responsibility is to their people. People spend a significant chunk of their time at work. Their leaders have a responsibility to ensure that the time spent at work is fulfilling and productive.

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What Is The Optimum Span Of Control?

Christmas reminds me of the observation of a highly experienced management consultant from the UK. His name has long escaped me, but his rule of thumb on the optimum span of control remains.

Span of control, or span of management, refers to the number of direct reports a people leader manages. With a larger span of control, the cost of  management can be reduced. However, if the span of control is too large, people managers  may not have the capacity to effectively lead their people for high performance.

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